Palace Catania | UNA Esperienze

On arriving we received a free upgrade to a deluxe room with city view an balcony,the reception team were always helpful an very pleasant as were all the staff we met at the hotel always saying hello an good morning or good afternoon the food was excellent an rooftop restaurant fantastic.The Palace hotel has prime position on the best street with the very best picture postcard views of the magnificent mount Etna and of any busy city views that include Cathedrals an piazza’s an garden squares you just step out of the hotel an turn right or left an join everybody else strolling up an down this great stretch of architecture everywhere you look With pattisseries an restaurants all around also the many different shops ,a really great city to visit.

Lovely hotel, clean, very friendly and accommodating staff. Breakfast was amazing. Perfect location to walk to Metro to get on trains up and down East Coast. Also easy walk to lots of areas for food, bars, passagiata etc. Shopping and sites. Room was big and very clean. Air conditioning was fabulous for the hot humid days we experienced whilst there in Sept.

This was our second stay. We enjoyed our wedding anniversary prior to a flight out of the Catania airport. We booked a dinner on the Etnea Roof Bar and Restaurant. Dinner was even better than last time (which I cannot believe). The service both in the hotel and restaurant was amazing. When we arrived to the hotel a huge group of people from a tour bus had arrived and were checking in, but Rita at the front desk did not miss a beat. She kept organized who was with the tour and who was not, and checked us in quickly. They also remembered it was our anniversary and made us feel special. We used valet parking and they had our car waiting at 6:15 a.m,. as scheduled with a breakfast packed to go to the airport. It takes less than 15 minutes to get to the airport. The Palace Una is on one of the prettiest streets in the city.

The excellent standard an position,on the best street with spectacular views of great architecture an the most fantastic view of the live volcano Etna but the best was the atmosphere the staff from management,reception,restaurant and last but definitely not least house keeping provided such attention to detail an friendly approach that makes the hotel such a great hotel to stay at , so much so we booked again to to stay at the end of this holiday before we fly home , my wife an I couldn’t recommend this gem of a place more highly.

I loved everything about this hotel. The service and attentiveness at the front desk was the best I have experienced in Sicily (and I have been traveling here for a decade). Pier, at the front desk, welcomed us like he had been waiting all day for us to come. The young lady (I can't remember her name) the next day also was very kind. It was my birthday, they made sure we had an early check in - we had a room upgrade to a slightly larger suite with a balcony. We had reservations which we made ahead time at the Etnea Rooftop. I HIGHLY suggest it. We also took advantage of the rooftop breakfast the next day. Our friend had an early flight the next day, and they packed her a to-go breakfast and arranged a driver to take her to airport. The hotel is in the one of the prettiest part of Catania with all of the shopping and several sights in walking distance. I often stay one night in Catania for airport purposes, but used to stay near the airport. From now on I will take the time to go into the city centre to return to Hotel Una!